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Frequently Asked Questions
1. How about the product quality?
We employ experienced engineers and a strict QA/QC system. Our recorded repair rate is consistently between 0.1% and 0.2%.
2. What is your standard delivery time?
Samples or small quantity orders are typically delivered within 3-5 working days. Large quantity orders normally ship within 10-20 working days.
3. Are there opportunities for global distribution?
Yes, we are actively looking for distributors and agents worldwide for our solar controllers, power inverters, and switching power supplies.
4. Which payment methods are accepted?
We accept various payment methods including T/T, L/C, PayPal, Western Union, and MoneyGram. Other terms can be negotiated.
5. What is the Minimum Order Quantity (MOQ)?
Our MOQ is very flexible, starting from as low as 1 piece.
6. Do you provide OEM and ODM services?
Yes, we fully support both OEM and ODM requirements to meet specific branding or technical needs.