Are you a factory or manufacturer?
Yes, we are a professional manufacturer of data loggers, humidity & temperature sensors, gas detectors, IoT gateways, and power energy meters.
Can I customize my logo and communication methods?
Yes, logo customization is available with a small MOQ. We support multiple communication methods including GPRS, 4G, Wi-Fi, LoRa, and LoRaWAN.
What is the typical lead time for orders?
Standard products typically ship within 3-5 days after payment. Custom orders depend on specific requirements and quantity.
What payment methods do you accept?
We accept T/T (bank transfer), Western Union, PayPal, and other standard payment options.
What is the after-sales service policy?
We offer a 12-month warranty and lifetime maintenance. Our support team provides technical assistance within 24 hours.
What packaging and shipping methods are used?
We use standard carton packaging and ship via express (door-to-door), air, or sea as per customer requirements.